Customer-Focused Auto Service Advisor (Employee-Owned)

Sullivan Tire & Auto Service; Billerica (MA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Disability Insurance

Paid Holidays

Personal Time

Vacation Time

Discounted Services

Employee Owned! ESOP Retirement Plan

Flexible Spending

401(k) with Company Match

Tuition Reimbursement

Job summary

Sullivan Tire & Auto Service is hiring a Service Advisor to deliver exceptional customer service and help customers with tire and auto service needs. You will greet customers, assess their needs, schedule appointments, and provide product information while maintaining a friendly, positive environment.

Experience in a retail setting with strong phone skills and a proven sales track record in the automotive industry is highly valued; dependability and basic transportation are expected to support

Qualifications

• Customer service experience in a retail environment
• Strong telephone skills
• Proven sales track record in an automotive environment is a plus

Responsibilities

• Greet customers, fulfill needs, and build a loyal customer base
• Foster a positive and friendly environment
• Provide customers with product information, schedule appointments, and handle tire and auto service needs

Skills

Customer service

Telephone skills

Sales experience

Retail environment experience

Education

High school diploma or equivalent

Job description

Sullivan Tire & Auto Service is hiring a Service Advisor to deliver exceptional customer service and help customers with tire and auto service needs. You will greet customers, assess their needs, schedule appointments, and provide product information while maintaining a friendly, positive environment.

Experience in a retail setting with strong phone skills and a proven sales track record in the automotive industry is highly valued; dependability and basic transportation are expected to support