Customer Care Teller — Build Your Banking Career

S&T Bank; White Oak (PA); On-site; USD 22,000 - 31,000; Full time

Job summary

S&T Bank is seeking a customer service associate to operate the service window, handle deposits and withdrawals, verify customer identities, and ensure accurate balancing. You will promote bank products and help resolve customer questions while delivering exceptional service.

The role requires a high school diploma and 1–2 years of retail experience; training will be provided to maintain policy knowledge and service standards.

Qualifications

• Requires a high school diploma or equivalent basic academic education.
• 1–2 years general experience and successful completion of retail training.
• Balance cash drawer daily and maintain accuracy per procedures.
• Knowledge of bank products/services and policies.
• Strong customer service mindset and problem solving.

Responsibilities

• Operates a customer service window handling deposits, withdrawals, checks, and money orders.
• Verifies customer identities and transactions to protect against fraud.
• Balances cash drawer daily and assists with ATM/vault balancing when needed.
• Promotes bank services and cross-sells to meet branch goals.
• Responds to customer inquiries and resolves issues with efficiency.
• Attends training and performs additional duties as required.

Skills

Customer service

Cash handling

Sales & referrals

Policy knowledge

Education

High School Diploma

Tools

Banking software

Job description

S&T Bank is seeking a customer service associate to operate the service window, handle deposits and withdrawals, verify customer identities, and ensure accurate balancing. You will promote bank products and help resolve customer questions while delivering exceptional service.

The role requires a high school diploma and 1–2 years of retail experience; training will be provided to maintain policy knowledge and service standards.