Bank Teller | Customer Growth & Digital Tools

Associated Bank; Twin Lakes (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Associated Bank is seeking a Teller to provide exceptional service, process transactions, and identify customer needs while promoting financial solutions. This front-line position supports branch operations and collaborates with colleagues to deliver a seamless customer experience.

The role emphasizes educating customers on digital tools and adhering to policies. A high school diploma or equivalent and up to 2 years of customer service experience are required, with retail banking experience

Qualifications

• High school diploma or equivalent
• Up to 2 years of demonstrated customer service experience
• Retail banking or cash handling experience preferred

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Job description

Associated Bank is seeking a Teller to provide exceptional service, process transactions, and identify customer needs while promoting financial solutions. This front-line position supports branch operations and collaborates with colleagues to deliver a seamless customer experience.

The role emphasizes educating customers on digital tools and adhering to policies. A high school diploma or equivalent and up to 2 years of customer service experience are required, with retail banking experience