Customer Care Specialist - Training & Growth Path

CCF Family of Brands; Statesboro (GA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Cross-brand training opportunities

Educational reimbursement

401(k) with company match

Life and AD&D insurance

Discount Marketplace

Job summary

CCF Family of Brands is seeking a Customer Service Representative in Statesboro, GA. You will assist customers with transactions such as check cashing and payments, provide excellent in-store service, and participate in on-the-job training to grow within the company.

The role requires a high school diploma, strong communication, and data-entry accuracy. You will work a full-time, in-person schedule with weekends as needed, and have access to comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills with a professional demeanor.
• Meticulous attention to detail and accurate data entry.
• Proficiency with phones, POS systems, Microsoft Office and other computer systems.
• Must be at least 18 years old (19 in Alabama).
• Valid driver’s license, auto insurance, and personal vehicle for daily use.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Offer personalized financial services to fit customers’ lifestyles.
• Enter and maintain customer data in the POS system with precision.
• Support in scheduling and store operations, including community events.

Skills

Verbal & written communication

Attention to detail

Data entry

POS system

MS Office

Education

High school diploma

Tools

POS terminal

Job description

CCF Family of Brands is seeking a Customer Service Representative in Statesboro, GA. You will assist customers with transactions such as check cashing and payments, provide excellent in-store service, and participate in on-the-job training to grow within the company.

The role requires a high school diploma, strong communication, and data-entry accuracy. You will work a full-time, in-person schedule with weekends as needed, and have access to comprehensive benefits and growth opportunities.