Customer Care Specialist: Tolls & Violations Support

TBG | The Bachrach Group; Bradenton (FL); On-site; USD 37,440 - 45,760; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A leading global transportation company is seeking a Customer Care Specialist for their Bradenton, FL location. This full-time position offers competitive pay of $20/hour and the opportunity for career growth. Responsibilities include answering customer calls, resolving inquiries, and processing payments. A high school diploma and 1 year of call center experience are required. Benefits include medical and vision insurance, and a 401(k).

Qualifications

• 1 year of Call Center experience required.
• Strong interpersonal skills needed for customer interactions.
• Ability to navigate multiple computer applications.

Responsibilities

• Answer incoming calls to provide a friendly customer experience.
• Resolve inquiries and educate customers on services.
• Document customer interactions clearly.

Skills

Customer service skills

Communication skills

Typing skills

Proficiency in Microsoft Office

Bilingual in Spanish

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Job description

A leading global transportation company is seeking a Customer Care Specialist for their Bradenton, FL location. This full-time position offers competitive pay of $20/hour and the opportunity for career growth. Responsibilities include answering customer calls, resolving inquiries, and processing payments. A high school diploma and 1 year of call center experience are required. Benefits include medical and vision insurance, and a 401(k).