Insurance Customer Care Specialist - Growth & Benefits

State Farm; Alpharetta (GA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Opportunity for advancement

Training & development

Competitive salary

Job summary

A local insurance agency in Alpharetta is looking for a dedicated Customer Service Representative. You will provide exceptional customer experiences by assisting clients with inquiries, policy changes, and insurance claims. The ideal candidate possesses strong communication skills and attention to detail, with prior customer service experience preferred. This full-time role offers competitive compensation of $20.00 per hour and numerous opportunities for internal advancement. Join a community committed to creating a positive impact.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

A local insurance agency in Alpharetta is looking for a dedicated Customer Service Representative. You will provide exceptional customer experiences by assisting clients with inquiries, policy changes, and insurance claims. The ideal candidate possesses strong communication skills and attention to detail, with prior customer service experience preferred. This full-time role offers competitive compensation of $20.00 per hour and numerous opportunities for internal advancement. Join a community committed to creating a positive impact.