Customer Care & Solutions Specialist

Lincare Holdings; Durango (CO); On-site; USD 20,884 - 31,684; Full time

Job summary

A healthcare services firm in Durango is seeking an employee to manage customer communications, resolving inquiries and assessing product needs. The position involves answering questions, documenting interactions, and verifying customer information. Candidates should possess strong communication skills and a capability to work with computerized record-keeping systems. The role offers competitive hourly pay ranging from $15.16 to $23.00, with a focus on customer support and compliance with physician directions.

Qualifications

• Strong communication skills for customer interaction.
• Ability to assess customer needs and compliance with orders.
• Proficient in documenting information in a computerized system.

Responsibilities

• Communicates with customers via calls to address needs.
• Documents calls and enters orders into the system.
• Verifies and updates customer demographic information.

Job description

A healthcare services firm in Durango is seeking an employee to manage customer communications, resolving inquiries and assessing product needs. The position involves answering questions, documenting interactions, and verifying customer information. Candidates should possess strong communication skills and a capability to work with computerized record-keeping systems. The role offers competitive hourly pay ranging from $15.16 to $23.00, with a focus on customer support and compliance with physician directions.