Product Support & Compliance Specialist

Lincare; Johnson City (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare service provider in Johnson City is seeking an employee to communicate with customers, answering questions and resolving issues. The role involves verifying orders, documenting calls, and ensuring compliance with physician orders. Candidates will support customer needs through both inbound and outbound communication. This position requires attention to detail and the ability to handle customer inquiries effectively.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer need for additional products/services.
• Documents calls in computerized record keeping system.
• Verifies customer demographic information.

Job description

A healthcare service provider in Johnson City is seeking an employee to communicate with customers, answering questions and resolving issues. The role involves verifying orders, documenting calls, and ensuring compliance with physician orders. Candidates will support customer needs through both inbound and outbound communication. This position requires attention to detail and the ability to handle customer inquiries effectively.