Customer Service Specialist: Inbound & Outbound Support

Healthcare Support Staffing; Livermore (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

A healthcare staffing firm is seeking a Call Center/Customer Service Specialist in Livermore, California. The role involves interacting with customers to provide information, handle inquiries, and resolve complaints. Ideal candidates should have a GED or high school diploma and some call center experience. This position offers a chance to develop skills in a dynamic work environment and contribute to customer satisfaction. Interested individuals are encouraged to apply swiftly.

Qualifications

• Minimum 6 months to 2 years of call center experience is required.
• Ability to handle customer inquiries and complaints effectively.
• Effective communication skills with an emphasis on customer service.

Responsibilities

• Resolve customer service or billing complaints.
• Respond to inquiries and notify customers of claim results.
• Keep records of customer interactions and transactions.

Skills

Call center experience

Customer service skills

Education

GED or High School Diploma

Job description

A healthcare staffing firm is seeking a Call Center/Customer Service Specialist in Livermore, California. The role involves interacting with customers to provide information, handle inquiries, and resolve complaints. Ideal candidates should have a GED or high school diploma and some call center experience. This position offers a chance to develop skills in a dynamic work environment and contribute to customer satisfaction. Interested individuals are encouraged to apply swiftly.