Customer Care Specialist — In-Office Support Pro

Cambria; Eden Prairie (MN); Hybrid; USD 29.000 - 34.000; Vollzeit

Zusammenfassung

Cambria in Eden Prairie, MN is seeking a Customer Care Representative to serve as a primary ambassador, delivering superior service to business partners and end consumers.

You will process orders, resolve inquiries, and collaborate with internal teams, while maintaining precise records and contributing to a responsive, customer-focused culture. The role involves rotating duties and a commitment to quality service. Competitive hourly pay and benefits are offered.

Qualifikationen

• High School diploma or equivalent; college degree preferred.
• Minimum 1 year of customer service experience.
• Experience with data entry and contact center tasks preferred.
• Proficiency with Microsoft Office and Google Suite.
• AutoCAD experience is a plus.

Aufgaben

• Provide superior service to business partners and customers by understanding needs and expectations.
• Enter and verify diverse product orders with precision and adherence to standards.
• Manage escalated inquiries and claims professionally via telephone and written correspondence.
• Maintain meticulous and prompt records of all customer interactions.
• Participate in rotating duties to support team objectives.

Kenntnisse

Customer service

Active listening

Communication

Multitasking

Ausbildung

High School diploma

College degree preferred

Tools

Microsoft Office

Google Suite

AutoCAD

Jobbeschreibung

Cambria in Eden Prairie, MN is seeking a Customer Care Representative to serve as a primary ambassador, delivering superior service to business partners and end consumers.

You will process orders, resolve inquiries, and collaborate with internal teams, while maintaining precise records and contributing to a responsive, customer-focused culture. The role involves rotating duties and a commitment to quality service. Competitive hourly pay and benefits are offered.