Customer Care Specialist I — Collectibles Support

Collectors; Jersey City (NJ); On-site; USD 23,298 - 33,182; Full time

Benefits offered by this job

Health Insurance

401(K) Matching Plan

Paid vacation

Employee discounts

Flexible hours

Fun working environment

Job summary

A leading collectibles company is seeking a Customer Relations Specialist I to join their team in Jersey City, NJ. This full-time position requires strong customer service skills, effective problem-solving abilities, and excellent communication. You will work cross-functionally to resolve customer issues and support operations within a collaborative environment. Employees enjoy health insurance, 401(K) matching, paid vacation, and a fun working atmosphere. Candidates must be authorized to work in the U.S.

Qualifications

• At least 6 months of customer relations experience.
• Ability to handle customer resolutions.
• Detail-oriented problem-solver.

Responsibilities

• Provide accurate information to customers.
• Resolve customer queries effectively.
• Collaborate with other departments for solutions.

Skills

Customer service skills

Problem-solving skills

Communication skills

Listening skills

Interpersonal skills

Education

High school diploma or equivalent

College degree preferred

Tools

Google Workspace

Salesforce

Job description

A leading collectibles company is seeking a Customer Relations Specialist I to join their team in Jersey City, NJ. This full-time position requires strong customer service skills, effective problem-solving abilities, and excellent communication. You will work cross-functionally to resolve customer issues and support operations within a collaborative environment. Employees enjoy health insurance, 401(K) matching, paid vacation, and a fun working atmosphere. Candidates must be authorized to work in the U.S.