Customer Service & Payments Specialist

WeStaff NJ; Union (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

A customer service firm in Union, New Jersey, seeks a dedicated Customer Service Representative. This role involves responding to customer inquiries, providing accurate information, and ensuring customer satisfaction. Candidates should possess strong phone etiquette and problem-solving skills, along with the ability to work well in a team environment. The company promotes a supportive atmosphere committed to outstanding service. Apply if you can maintain professionalism and tackle multiple tasks effectively.

Qualifications

• Proven experience in customer service or client services is preferred.
• Excellent problem-solving skills with a focus on customer satisfaction.
• A positive attitude and strong work ethic.

Responsibilities

• Respond to customer inquiries via phone, email, or in-person.
• Provide accurate information regarding products and services.
• Handle cash transactions and process payments accurately.
• Document customer interactions and feedback.
• Collaborate with team members to resolve complex customer issues.

Skills

Strong phone etiquette

Communication skills in English

Problem-solving skills

Ability to type efficiently

Teamwork

Job description

A customer service firm in Union, New Jersey, seeks a dedicated Customer Service Representative. This role involves responding to customer inquiries, providing accurate information, and ensuring customer satisfaction. Candidates should possess strong phone etiquette and problem-solving skills, along with the ability to work well in a team environment. The company promotes a supportive atmosphere committed to outstanding service. Apply if you can maintain professionalism and tackle multiple tasks effectively.