Customer Care Specialist for Insurance & Financial Services

State Farm; Kyle (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

State Farm is seeking a Customer Service Representative to enhance customer experiences for a local agency. In this role, you will respond to inquiries, build relationships, and ensure accurate records while supporting the agent team and community needs.

You will benefit from a customer-focused environment, opportunities to develop communications skills, and a chance to contribute to community safety and service initiatives with State Farm.

Qualifications

• Customer-focused professional with a service mindset.
• Excellent communication and interpersonal abilities.
• Detail-oriented with the ability to multitask effectively.
• Previous customer service experience is preferred.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Job description

State Farm is seeking a Customer Service Representative to enhance customer experiences for a local agency. In this role, you will respond to inquiries, build relationships, and ensure accurate records while supporting the agent team and community needs.

You will benefit from a customer-focused environment, opportunities to develop communications skills, and a chance to contribute to community safety and service initiatives with State Farm.