Customer Care Specialist - Insurance & Financial Services

Sean Cheng - State Farm Agent; Glendora (CA); On-site; USD 23,000 - 30,000; Full time

Job summary

Sean Cheng - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and build lasting relationships within the local community. You will handle inquiries, coordinate with the agent team, and ensure accurate record-keeping to support the growth of the insurance business.

The role emphasizes attention to detail, strong communication, and a customer-first attitude in a fast-paced environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Sean Cheng - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service and build lasting relationships within the local community. You will handle inquiries, coordinate with the agent team, and ensure accurate record-keeping to support the growth of the insurance business.

The role emphasizes attention to detail, strong communication, and a customer-first attitude in a fast-paced environment.