Account Associate - Client Relations & Insurance Growth

Alberto Santana - State Farm Agent; Jersey City (NJ); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alberto Santana - State Farm Agent in Jersey City, NJ is seeking an Account Associate to enhance customer relations and support daily business operations. You will manage customer accounts, assist with policy inquiries, and process claims while fostering a collaborative team environment.

Our agency values dependability and motivation, offering a supportive culture and opportunities for professional growth to those who excel. Join us to make a meaningful impact in our community while advancing your career.

Qualifications

• Experience in customer service or a related field.
• Ability to manage customer accounts and update information effectively.
• Proficiency in processing insurance claims and coordinating with underwriters.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service skills

Strong communication skills

Job description

Alberto Santana - State Farm Agent in Jersey City, NJ is seeking an Account Associate to enhance customer relations and support daily business operations. You will manage customer accounts, assist with policy inquiries, and process claims while fostering a collaborative team environment.

Our agency values dependability and motivation, offering a supportive culture and opportunities for professional growth to those who excel. Join us to make a meaningful impact in our community while advancing your career.