Insurance Customer Care Specialist — Growth Path

Hemant Jiwnani - State Farm Agent; Jersey City (NJ); On-site; USD 40,000 - 60,000; Full time

Job summary

Hemant Jiwnani - State Farm Agent in Jersey City, NJ is seeking a Customer Service Representative to enhance customer experiences in a thriving insurance agency. In this role, you'll handle customer inquiries, process policy changes, assist with claims, and maintain accurate records. The ideal candidate is detail-oriented and has strong communication skills, with previous customer service experience preferred.

Compensation ranges from $40,000.00 to $60,000.00 per year, with opportunities for internal growth and development in a supportive team environment.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Hemant Jiwnani - State Farm Agent in Jersey City, NJ is seeking a Customer Service Representative to enhance customer experiences in a thriving insurance agency. In this role, you'll handle customer inquiries, process policy changes, assist with claims, and maintain accurate records. The ideal candidate is detail-oriented and has strong communication skills, with previous customer service experience preferred.

Compensation ranges from $40,000.00 to $60,000.00 per year, with opportunities for internal growth and development in a supportive team environment.