Flexible Insurance Customer Service Specialist

Hemantjiwnani; Jersey City (NJ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Hemant Jiwnani - State Farm Agent in Jersey City, NJ is seeking a Customer Service Representative to join a small team and deliver exceptional service to community members. You will handle inquiries, explain policy options, and coordinate with other team members to ensure smooth policy changes and claims processing.

Ideal candidates have strong communication, attention to detail, and a willingness to grow with an established local agency offering paid time off, bonuses, and ongoing training.

Qualifications

• Strong communication and interpersonal abilities.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service

Job description

Hemant Jiwnani - State Farm Agent in Jersey City, NJ is seeking a Customer Service Representative to join a small team and deliver exceptional service to community members. You will handle inquiries, explain policy options, and coordinate with other team members to ensure smooth policy changes and claims processing.

Ideal candidates have strong communication, attention to detail, and a willingness to grow with an established local agency offering paid time off, bonuses, and ongoing training.