Customer Care Specialist - Educate, Resolve, Support

Lincare Holdings; Waynesboro (Franklin County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Job summary

Lincare Holdings in Waynesboro, Franklin County is looking for a dedicated employee to communicate with customers, assisting with their needs and providing education on products and services. This role involves taking inbound and outbound calls, documenting records, and assessing customer compliance with orders.

The ideal candidate will have a High School Diploma or GED, with experience in customer service. The position offers competitive benefits including medical coverage, paid time off, and training opportunities.

Qualifications

• Ability to communicate effectively with customers and coworkers.
• Experience with computerized record keeping and data entry.
• Ability to lift and move up to 50 pounds occasionally.

Responsibilities

• Communicate with customers to answer questions and resolve problems.
• Document calls and customer orders in computerized system.
• Assess customer needs for additional products/services.

Skills

Customer communication

Document analysis

Computer entry

Team collaboration

Education

High School Diploma or GED

Job description

Lincare Holdings in Waynesboro, Franklin County is looking for a dedicated employee to communicate with customers, assisting with their needs and providing education on products and services. This role involves taking inbound and outbound calls, documenting records, and assessing customer compliance with orders.

The ideal candidate will have a High School Diploma or GED, with experience in customer service. The position offers competitive benefits including medical coverage, paid time off, and training opportunities.