Customer Care Specialist - Educate, Resolve, Support

Lincare Holdings; Garland (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee referral program

Employee discounts

Job summary

Lincare Holdings is seeking a dedicated customer service representative based in Garland, Texas. This role involves communicating with customers to answer their queries, resolve issues, and educate them about various products and services. The ideal candidate should have a high school diploma and strong communication skills.

The position offers competitive benefits, including medical coverage, paid time off, and opportunities for advancement. Join us to be part of a supportive team dedicated to customer care.

Qualifications

• Prior experience in customer service is highly preferred.
• Basic computer skills required for data entry.
• Ability to understand medical terminology is an advantage.

Responsibilities

• Answer questions and resolve customer issues.
• Document interactions in a computer system.
• Verify and update customer information as needed.

Skills

Customer communication

Problem resolution

Document management

Basic math skills

Education

High School Diploma or GED

Job description

Lincare Holdings is seeking a dedicated customer service representative based in Garland, Texas. This role involves communicating with customers to answer their queries, resolve issues, and educate them about various products and services. The ideal candidate should have a high school diploma and strong communication skills.

The position offers competitive benefits, including medical coverage, paid time off, and opportunities for advancement. Join us to be part of a supportive team dedicated to customer care.