Customer Care Specialist

Vital Records Control (VRC); Overland (MO); On-site; USD 22,730 - 32,373; Full time

Job summary

A customer service company in Overland, Missouri is seeking a Customer Care Agent. The role involves interacting with customers, answering inquiries, and resolving complaints. Candidates should have customer support experience, good typing skills, and the ability to multi-task effectively. This full-time position requires teamwork and the capacity to work in varied temperatures. Starting salary is $20.00 per hour.

Qualifications

• Proven customer support experience is essential.
• Ability to type 45-55 wpm with high accuracy.
• Pleasant telephone voice and manner are required.

Responsibilities

• Train and assist in solving customer problems.
• Answer phone calls, faxes, emails, and respond to requests.
• Identify customer needs to achieve satisfaction.

Skills

Customer support experience

Computer knowledge

Typing skills

Multi-tasking

Teamwork

Education

One (1) year's experience

Job description

A customer service company in Overland, Missouri is seeking a Customer Care Agent. The role involves interacting with customers, answering inquiries, and resolving complaints. Candidates should have customer support experience, good typing skills, and the ability to multi-task effectively. This full-time position requires teamwork and the capacity to work in varied temperatures. Starting salary is $20.00 per hour.