On-Site Customer Service Specialist | Growth & Bonus Eligible

Carshieldcareers; Saint Peters (MO); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Group Insurance (Medical, Dental, Vision, Life, etc.)

401k with Employer Match

Paid Time Off at 6 months

Discounted CarShield policies

Discounted Tuition at Lindenwood University

Professional Development Opportunities

On-site gym facilities

Access to recreation activities (basketball, table tennis, billiards)

Job summary

A customer service firm is seeking a Customer Service Representative to handle calls from existing customers in St. Peters, Missouri. The ideal candidate will have strong communication skills and a keen attention to detail, addressing customer inquiries and concerns while maintaining a positive attitude. This full-time role offers an hourly pay rate between $17-$19 along with benefits including a 401k plan and paid time off. The company supports licensing costs and development opportunities.

Qualifications

• 1+ years' experience in a call center environment.
• Ability to be licensed by the State of Missouri.
• Ability to work on-site at headquarters.

Responsibilities

• Answer inbound calls from existing customers.
• Assist customers with inquiries and claims questions.
• Handle customer concerns and escalate issues as needed.
• Maintain knowledge of products and services offered.

Skills

Strong communication skills

Excellent customer service skills

Attention to detail

Problem-solving skills

Bilingual (English/Spanish)

Job description

A customer service firm is seeking a Customer Service Representative to handle calls from existing customers in St. Peters, Missouri. The ideal candidate will have strong communication skills and a keen attention to detail, addressing customer inquiries and concerns while maintaining a positive attitude. This full-time role offers an hourly pay rate between $17-$19 along with benefits including a 401k plan and paid time off. The company supports licensing costs and development opportunities.