Customer Care & Solutions Specialist - Empower Mobility

National Seating & Mobility, Inc.; Colton (CA); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Company paid holidays

401k Company Match

Tuition Reimbursement and Education

Job summary

National Seating & Mobility, Inc. is seeking a full-time support roles staff to handle front-line inquiries, order processing, and paperwork. You will coordinate with branch staff, clients, clinicians, and caregivers to ensure accurate documentation and workflow.

This role supports inventory control and delivery intake across multiple locations. The position emphasizes organizational skills, reliable communication, and the ability to verify funding eligibility for equipment.

Qualifications

• High School Diploma or G.E.D. required.
• Strong organizational skills and attention to detail.
• Company paid holidays and competitive benefits.
• 401k company match available.
• Tuition reimbursement and education assistance provided.

Responsibilities

• Answer phone calls and manage inquiries professionally.
• Order management coordinating with branches, clients, clinicians, and caregivers.
• Assist in completing work orders and verify client info and funding eligibility.
• Perform data entry, clerical tasks, inventory support, and accept deliveries.

Skills

Organizational skills

Data entry

Education

High School Diploma or G.E.D.

Job description

National Seating & Mobility, Inc. is seeking a full-time support roles staff to handle front-line inquiries, order processing, and paperwork. You will coordinate with branch staff, clients, clinicians, and caregivers to ensure accurate documentation and workflow.

This role supports inventory control and delivery intake across multiple locations. The position emphasizes organizational skills, reliable communication, and the ability to verify funding eligibility for equipment.