Customer Care & Solutions Specialist

Rentokil North America; United States; Presencial; USD 19 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Benefits Day 1

Health benefits

401(k) plan

Paid time off

Resumo da oferta

RNA Rentokil North America is hiring Customer Service Representatives to handle inbound and outbound interactions, schedule services, and assist customers with billing and information needs. The role emphasizes friendly communication and precise data entry to support field operations.

Ideal candidates possess a high school diploma or GED, strong listening skills, and the ability to multitask effectively. On-site work with a team-focused environment is offered, plus day-one benefits and

Qualificações

• High school diploma or GED required.
• Excellent listening and communication skills.
• Pleasant phone voice and clear spoken English.
• Ability to multitask, enter data accurately while talking to customers.
• Remain calm and helpful under busy conditions.
• Strong attention to detail and organizational skills.

Responsabilidades

• Maintain positive relationships with customers by phone and in person.
• Gather information to identify and solve problems.
• Confirm, schedule, and reschedule services; set sales appointments.
• Answer billing questions and perform general clerical duties.
• Collaborate with Service and Sales teams to upsell where appropriate.

Conhecimentos

Listening skills

Communication skills

Phone etiquette

Multitasking

Calm under pressure

Attention to detail

Organization

Formação académica

High school diploma or GED

Descrição da oferta de emprego

RNA Rentokil North America is hiring Customer Service Representatives to handle inbound and outbound interactions, schedule services, and assist customers with billing and information needs. The role emphasizes friendly communication and precise data entry to support field operations.

Ideal candidates possess a high school diploma or GED, strong listening skills, and the ability to multitask effectively. On-site work with a team-focused environment is offered, plus day-one benefits and