Careline Support Specialist — Medical Call Center

Health Solutions; Pueblo (CO); Hybrid; USD 21,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

PTO

EAP

YMCA membership subsidy

Tuition reimbursement

Retirement plan

Insurance package

Teladoc

FSA

Job summary

Health Solutions is a premier wellness center in Southern Colorado seeking a full-time Support Staff for our Medical Call Center in Pueblo. You will deliver compassionate, high-quality service, manage multiple phone lines, verify payer eligibility, and schedule client appointments using our EHR system.

Hybrid work shift may be available. The role offers competitive pay around $17.45 per hour depending on experience and degree, with a comprehensive benefits package and a warm, collaborative team

Qualifications

• High school diploma or GED.
• One year secretarial experience.
• Basic computer and keyboarding skills.
• Excellent interpersonal relationship skills.
• Knowledge of appropriate boundaries and flexibility.
• Current Colorado driver license and transportation during work hours.

Responsibilities

• Provides exemplary customer service in a fast-paced medical call center.
• Manage multiple phone lines and ensure timely connections.
• Verify client payer eligibility and schedule appointments.
• Complete email tasks and communicate with providers via EHR.
• Cover for other staff and maintain client electronic health records.
• Perform duties as assigned by supervisor and director.

Skills

High school diploma or GED

One year secretarial experience

Basic computer and keyboarding skills

Excellent interpersonal relationship

Knowledge of boundaries and flexible

Colorado driver license

Education

High School Diploma or GED

Job description

Health Solutions is a premier wellness center in Southern Colorado seeking a full-time Support Staff for our Medical Call Center in Pueblo. You will deliver compassionate, high-quality service, manage multiple phone lines, verify payer eligibility, and schedule client appointments using our EHR system.

Hybrid work shift may be available. The role offers competitive pay around $17.45 per hour depending on experience and degree, with a comprehensive benefits package and a warm, collaborative team