Customer Care & Scheduling Specialist

Nader's Pest Raiders; Town of Florida (NY); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match, Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability, cancer, and accident ins.

Health & wellness suite

Company-paid + additional, optional, 1

Job summary

Nader's Pest Raiders is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This hourly role offers a robust benefits package and a team-oriented culture.

Responsibilities include handling inquiries, scheduling service, processing payments, updating files, and ensuring customer satisfaction. We value professionalism, reliability, and strong MS Office skills in our team.

Qualifications

• MS Office skills required.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal or external customers.
• Assist in scheduling service, collecting payment, or updating customer files.
• Connect with customers via outbound calls to ensure technicians are scheduled and accounts are paid.
• Collaborate in a team atmosphere to meet monthly service center goals.
• Demonstrate problem-solving, computer skills, and commitment to a great customer experience.

Skills

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Nader's Pest Raiders is seeking a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This hourly role offers a robust benefits package and a team-oriented culture.

Responsibilities include handling inquiries, scheduling service, processing payments, updating files, and ensuring customer satisfaction. We value professionalism, reliability, and strong MS Office skills in our team.