Customer Care & Sales Coordinator

LCI Brand; Fort Bragg (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Holidays

Paid Time Off

On-site Wellness program

EAP

Job summary

LCI Brand is seeking a Customer Care Coordinator to support customer service and back up CSRs. You will handle sales orders, communicate with customers and vendors, and assist at checkout to minimize wait times.

The role operates Monday–Friday in a local Fort Bragg area store with standard schedule. The ideal candidate will have at least one year of retail experience, strong interpersonal skills, and proficiency with Axapta and Excel.

Qualifications

• High school graduate with one year relevant work experience.
• Basic retail knowledge. Accuracy with computerized checkout systems.
• Must have interpersonal skills dealing with and communicating with customers, vendors, company divisions, co-workers and management.

Responsibilities

• Handle all customer-related matters with a positive and friendly demeanor.
• Navigate Axapta to create and release sales orders and communicate with customers and vendors via phone or email.
• Assist customer service reps at checkout to reduce wait times and support order processes.

Skills

Interpersonal skills

Customer service

Communication

Education

High School Diploma

Tools

Axapta

Excel

Job description

LCI Brand is seeking a Customer Care Coordinator to support customer service and back up CSRs. You will handle sales orders, communicate with customers and vendors, and assist at checkout to minimize wait times.

The role operates Monday–Friday in a local Fort Bragg area store with standard schedule. The ideal candidate will have at least one year of retail experience, strong interpersonal skills, and proficiency with Axapta and Excel.