Customer Care & Retention Specialist — Flexible Schedule

Youragentbrad; Bluffdale (UT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Bluffdale, UT is seeking a Customer Relations Representative to enhance customer experiences and manage inquiries. Ideal candidates possess strong communication and problem-solving skills, with a background in customer service preferred. The role offers competitive compensation between $40,000 and $50,000 per year, flexible schedules, and opportunities for professional development.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Job description

An insurance agency in Bluffdale, UT is seeking a Customer Relations Representative to enhance customer experiences and manage inquiries. Ideal candidates possess strong communication and problem-solving skills, with a background in customer service preferred. The role offers competitive compensation between $40,000 and $50,000 per year, flexible schedules, and opportunities for professional development.