Insurance Customer Service Rep — Mon–Fri, Full Benefits

Do Right Insurance; Bluffdale (UT); On-site; USD 35,000 - 56,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

On-site bowling alley

Free lunch Fridays

Job summary

Do Right Insurance in Bluffdale, UT is seeking a Customer Service Representative to help clients with inquiries, policy changes, and billing while delivering friendly, reliable service.

You will handle inbound calls, stay current on products and carriers, collaborate with teammates, and uphold accuracy and timely responses. This full-time role offers a Monday–Friday schedule, W-2 employment, and full benefits.

Qualifications

• Prior customer service or insurance experience preferred, but we'll train the right person.
• Strong written and verbal communication.
• Detail-oriented and able to juggle multiple tasks without dropping the ball.
• Proactive attitude and genuine desire to help people.
• Comfortable in a fast-paced, team-oriented environment.

Responsibilities

• Serve as the primary point of contact for client inquiries, policy changes, and billing
• Handle inbound calls and correspondence with professionalism and care
• Find solutions proactively — don't just answer questions, anticipate them
• Collaborate with the team to make sure every client gets the right outcome
• Stay current on products, carriers, and coverage options

Skills

Customer service

Communication

Attention to detail

Teamwork

Proactive attitude

Job description

Do Right Insurance in Bluffdale, UT is seeking a Customer Service Representative to help clients with inquiries, policy changes, and billing while delivering friendly, reliable service.

You will handle inbound calls, stay current on products and carriers, collaborate with teammates, and uphold accuracy and timely responses. This full-time role offers a Monday–Friday schedule, W-2 employment, and full benefits.