Customer Care & Retention Specialist | Growth & Benefits

Aspen Schara Kralich - State Farm Insurance Agent; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Training & development

Job summary

An insurance agency in Austin, TX, is seeking a Customer Relations Representative to join their team. The ideal candidate will possess strong communication skills and a desire to assist customers, managing inquiries and coordinating with other departments. Compensation ranges from $40,000 to $60,000 per year, with performance bonuses and numerous benefits. This is a full-time position with growth opportunities in a supportive work environment.

Qualifications

• Experience in customer service preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication and problem-solving skills

Ability to handle high-stress situations calmly

Job description

An insurance agency in Austin, TX, is seeking a Customer Relations Representative to join their team. The ideal candidate will possess strong communication skills and a desire to assist customers, managing inquiries and coordinating with other departments. Compensation ranges from $40,000 to $60,000 per year, with performance bonuses and numerous benefits. This is a full-time position with growth opportunities in a supportive work environment.