Customer Care & Records Administration Specialist

Bishop & Co.; Honolulu (HI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Paid vacation

401k matching

Job summary

Bishop & Company is seeking a dependable Administrative Support Clerk for a one-year assignment in Honolulu, HI. The role supports the Customer Care Center with data entry, file management, and routine clerical duties in a fast-paced office environment.

The ideal candidate demonstrates strong communication, organization, and confidentiality while handling customer records and correspondence. On-site, full-time with competitive benefits.

Qualifications

• Previous clerical or office support experience preferred.
• Proficiency in Outlook, Excel, Word.
• Strong organizational skills with attention to detail.
• Excellent written and verbal communication.
• Ability to prioritize workload and meet deadlines.
• Comfortable using computers and standard office equipment.
• Ability to quickly learn new systems and follow established processes.
• Dependable, self-motivated, capable of working independently with minimal supervision.
• Strong interpersonal and teamwork skills.

Responsibilities

• Receive, sort, scan, and process incoming customer correspondence, returned mail, and related documents.
• Perform accurate data entry and update customer records within internal systems.
• Organize, maintain, and track both electronic and physical files and records.
• Monitor and distribute incoming correspondence to appropriate departments and personnel.
• Prepare and maintain spreadsheets, tracking logs, and basic reports.
• Provide clerical and administrative support to Call Center supervisors and staff.
• Handle sensitive customer information with discretion, confidentiality, and professionalism.
• Operate standard office equipment, including computers, scanners, printers, and copiers.
• Assist with other administrative and office support duties as assigned.

Skills

Data entry

Organizational skills

Attention to detail

Written and verbal communication

Microsoft Office

Independence

Teamwork

Tools

Outlook

Excel

Word

Job description

Bishop & Company is seeking a dependable Administrative Support Clerk for a one-year assignment in Honolulu, HI. The role supports the Customer Care Center with data entry, file management, and routine clerical duties in a fast-paced office environment.

The ideal candidate demonstrates strong communication, organization, and confidentiality while handling customer records and correspondence. On-site, full-time with competitive benefits.