Customer-Focused Receptionist & Admin Support — Logistics

Royal Hawaiian Movers; Honolulu (HI); On-site; USD 37,000 - 42,000; Full time

Job summary

Royal Hawaiian Movers in Honolulu, HI is seeking a friendly, organized Receptionist / Administrative Secretary to greet customers, manage calls and emails, and support daily office operations. This role emphasizes data entry, document preparation for moves, and coordinating logistics with drivers and vendors; a professional, customer-focused attitude is essential for success in a fast-paced environment.

As first point of contact, you will maintain files, order supplies, and assist management

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of experience in data entry, receptionist, administrative support, or customer service.
• Experience in transportation, logistics, moving, or office administration is preferred.

Responsibilities

• Greet and assist customers, visitors, drivers, and vendors in a professional and welcoming manner.
• Provide exceptional customer service and follow through on commitments.
• Assist customers with the movement of personal household goods into and out of Hawaii.
• Maintain daily email correspondence with customers, agents, and service providers.
• Respond promptly to customer inquiries and logistics-related questions.
• Follow up with customers regarding important move dates.
• Organize and maintain inbound and outbound customer files.
• Perform filing, scanning, copying, and document management tasks.
• Upload, sort, and organize documents within electronic databases.
• Organized office documents/filing.
• Order and maintain office supplies and monitor inventory levels.
• Assist management and operations staff with administrative projects and other duties as assigned.
• Enter, update, and maintain information in the company's central database.
• Ensure database accuracy, integrity, and confidentiality.
• Type and process data quickly and accurately in a high-volume environment.
• Work closely with the Operations team to coordinate moving services and communicate with customers on daily schedules.
• Perform stenciling duties and assist with shipment identification and move-related paperwork.

Skills

Customer service

Data entry

Organizational skills

Multitasking

Microsoft Office

Communication

Education

High School Diploma

Job description

Royal Hawaiian Movers in Honolulu, HI is seeking a friendly, organized Receptionist / Administrative Secretary to greet customers, manage calls and emails, and support daily office operations. This role emphasizes data entry, document preparation for moves, and coordinating logistics with drivers and vendors; a professional, customer-focused attitude is essential for success in a fast-paced environment.

As first point of contact, you will maintain files, order supplies, and assist management