Customer Care Projects Liaison

Victaulic Company; United States; Vor Ort; USD 68.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive compensation with bonuses

Tuition reimbursement

Health, dental, and vision coverage

Retirement savings with company match

Paid time off

Zusammenfassung

Victaulic, headquartered in Easton, Pennsylvania, is seeking a Customer Care professional to act as a liaison for internal and external customers, handling project-based quotations, custom products, and delivery requirements. You will collaborate across departments to ensure responsive service and profitability.

The role requires a minimum of three years in customer service, strong communication, and proficiency with Microsoft Office and data tools such as QlikView and Qlik Sense.

Qualifikationen

• Bachelor’s degree preferred.
• Minimum 3 years of customer service experience and/or Victaulic product knowledge.
• Proficiency in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Project management and analytical skills preferred.

Aufgaben

• Serve as the sales liaison to internal and external customers.
• Prepare and issue project-based quotations for standard and custom products.
• Support the priced-on-application process in accordance with margin and pricing guidelines.
• Perform quote- and order-related tasks and service activities, ensuring timely handling of customer requirements.

Kenntnisse

Customer service

Project management

Analytical skills

Communication skills

Leadership

Ausbildung

Bachelor’s degree

Tools

QlikView

Qlik Sense

Jobbeschreibung

Victaulic, headquartered in Easton, Pennsylvania, is seeking a Customer Care professional to act as a liaison for internal and external customers, handling project-based quotations, custom products, and delivery requirements. You will collaborate across departments to ensure responsive service and profitability.

The role requires a minimum of three years in customer service, strong communication, and proficiency with Microsoft Office and data tools such as QlikView and Qlik Sense.