Customer Service Pro — Elevate Deliveries & Support

Raymour-; Buffalo (NY); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health, Dental & Vision Coverage

401(k) with Company Match

Paid Vacation and Holidays

Health Savings Account

Flexible Spending Account

Tuition Reimbursement Program

Merchandise Discount

Job summary

Raymour & Flanigan is seeking a Customer Service Representative in Union Road Showroom to help customers bridge the gap between dream and reality by assisting with deliveries, payments, and inquiries. The role emphasizes dependable, friendly service and teamwork in a fast-paced retail setting.

Flexibility for days, nights, weekends and holidays is required, with a strong focus on customer satisfaction and accurate order handling.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced retail environment.

Responsibilities

• Assist customers with scheduling deliveries, processing payments, and addressing questions and concerns.
• Work independently and in small teams to enhance the customer shopping experience.
• Provide genuine, friendly, and professional service consistently.
• Proactively resolve escalated issues and support sales and operations teams.

Skills

Customer service

Communication

Multitasking

Problem solving

Teamwork

Flexibility

Job description

Raymour & Flanigan is seeking a Customer Service Representative in Union Road Showroom to help customers bridge the gap between dream and reality by assisting with deliveries, payments, and inquiries. The role emphasizes dependable, friendly service and teamwork in a fast-paced retail setting.

Flexibility for days, nights, weekends and holidays is required, with a strong focus on customer satisfaction and accurate order handling.