Customer Care Specialist — Growth & Benefits

Raymour-; Alsop Corner (CT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid vacation and holidays

Health Savings Account

Flexible Spending Account

Training and development

Job summary

Raymour & Flanigan is hiring a Customer Service Representative to assist customers with deliveries, payments, and inquiries, in a fast-paced retail setting. You will work independently and in small teams to enhance the shopping experience.

We value genuine, friendly service, effective communication, and the ability to resolve escalated issues. A retail schedule including days, nights, weekends, and holidays is required. Benefits are included as part of our comprehensive package.

Qualifications

• Excellent customer service and communication skills.
• Ability to multi-task in a fast-paced retail environment.
• Strong listening and interpersonal skills.
• Proactive in resolving customer issues.
• Flexibility to work days, nights, weekends, holidays.

Responsibilities

• Assist customers with deliveries and payments.
• Bridge the gap between the dream and reality of purchases.
• Provide friendly, professional service to customers.
• Support sales and operations teams to exceed customer expectations.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Team player

Job description

Raymour & Flanigan is hiring a Customer Service Representative to assist customers with deliveries, payments, and inquiries, in a fast-paced retail setting. You will work independently and in small teams to enhance the shopping experience.

We value genuine, friendly service, effective communication, and the ability to resolve escalated issues. A retail schedule including days, nights, weekends, and holidays is required. Benefits are included as part of our comprehensive package.