Customer Care & Policy Resolution Specialist

Randy Reeves - State Farm Agent; Spring (TX); Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

License reimbursement

401(k)

Performance bonus

Competitive salary

Health insurance

Advancement opportunities

Paid time off

Training & development

Free snacks

Résumé du poste

Randy Reeves State Farm Insurance Agency is seeking a Customer Service Representative in Texas to deliver exceptional service and support policyholders. You will handle inquiries, guide customers through policy changes, and coordinate with the team to meet community needs.

The role emphasizes attention to detail, empathy, and the ability to grow within the agency, with opportunities for advancement and ongoing training.

Qualifications

• Excellent communication and interpersonal skills are required.
• Ability to multitask and stay organized in a busy environment.
• Experience in customer service is preferred but not required.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Description du poste

Randy Reeves State Farm Insurance Agency is seeking a Customer Service Representative in Texas to deliver exceptional service and support policyholders. You will handle inquiries, guide customers through policy changes, and coordinate with the team to meet community needs.

The role emphasizes attention to detail, empathy, and the ability to grow within the agency, with opportunities for advancement and ongoing training.