Customer Care Specialist - Flexible Hours & Growth

Randy Casey - State Farm Agent; Baytown (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Randy Casey - State Farm Agent in Baytown, TX is seeking a Customer Relations Representative to deliver exceptional customer experiences, resolve inquiries, and support the agency team. You will maintain accurate records and coordinate with other departments to ensure satisfaction.

We offer a 9/80 work option, licensing paid by the agency, performance-based bonuses, a competitive salary, paid time off, training and development, and opportunities for advancement.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service recommended.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Calm under pressure

Job description

Randy Casey - State Farm Agent in Baytown, TX is seeking a Customer Relations Representative to deliver exceptional customer experiences, resolve inquiries, and support the agency team. You will maintain accurate records and coordinate with other departments to ensure satisfaction.

We offer a 9/80 work option, licensing paid by the agency, performance-based bonuses, a competitive salary, paid time off, training and development, and opportunities for advancement.