Customer Service & Policy Support Specialist

Alberto Bermudez - State Farm Agent; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Alberto Bermudez - State Farm Agent in Houston is seeking a Customer Service Representative to join their team. This role involves generating exceptional customer experiences while managing inquiries and policy changes.

You will work closely with team members and anticipate the needs of community members. Ideal candidates will have customer service experience and strong communication skills, contributing to a growing insurance agency with opportunities for advancement.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Job description

Alberto Bermudez - State Farm Agent in Houston is seeking a Customer Service Representative to join their team. This role involves generating exceptional customer experiences while managing inquiries and policy changes.

You will work closely with team members and anticipate the needs of community members. Ideal candidates will have customer service experience and strong communication skills, contributing to a growing insurance agency with opportunities for advancement.