Customer Care & Order Support Specialist

Walsworth; Brookfield (MO); On-site; USD 30,000 - 40,000; Part time

Job summary

Walsworth in Brookfield, MO is seeking a Customer Service Assistant to support order processing, customer communication, and issue resolution across various channels. This role involves assisting customers with order tracking, account maintenance, and troubleshooting while ensuring a professional demeanor.

The ideal candidate will have a High School Diploma, strong communication skills, and preferably experience in customer service or call centers. Proficiency in Microsoft Office and flexibility to work in a fast-paced environment are also key.

Qualifications

• Strong verbal and written communication skills.
• Ability to handle a fast-paced environment and manage multiple tasks.
• Customer-focused mindset with strong problem-solving skills.

Responsibilities

• Respond to customer inquiries via phone, email, and messaging.
• Assist customers with online ordering and account navigation.
• Process orders, returns, and change requests accurately.

Skills

Verbal communication

Written communication

Problem-solving

Customer-focused mindset

Microsoft Office proficiency

Education

High School Diploma or equivalent

Job description

Walsworth in Brookfield, MO is seeking a Customer Service Assistant to support order processing, customer communication, and issue resolution across various channels. This role involves assisting customers with order tracking, account maintenance, and troubleshooting while ensuring a professional demeanor.

The ideal candidate will have a High School Diploma, strong communication skills, and preferably experience in customer service or call centers. Proficiency in Microsoft Office and flexibility to work in a fast-paced environment are also key.