Customer Service & Order Specialist

Red Monkey Foods, Inc.; Republic (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading food production company in Missouri is seeking a Customer Service Specialist to manage orders and enhance customer satisfaction. The role requires strong communication and analytical skills, along with proficiency in Microsoft Office. Ideal candidates will have a high school diploma and experience in customer service. This is a full-time entry-level position offering a collaborative team environment.

Qualifications

• 2 years of experience in customer service using phone, email, and face-to-face.
• Experience in order fulfillment processing and management.

Responsibilities

• Manage and fulfill customer orders ensuring accuracy and timely delivery.
• Provide pricing and quotes for customer orders based on specifications.
• Engage with customers and respond to inquiries about products.

Skills

Analytical ability

Customer service skills

Organizational skills

Data entry experience

Innovation

Microsoft Office proficiency

Education

High school diploma

Bachelor’s degree (preferred)

Tools

Microsoft Excel

Job description

A leading food production company in Missouri is seeking a Customer Service Specialist to manage orders and enhance customer satisfaction. The role requires strong communication and analytical skills, along with proficiency in Microsoft Office. Ideal candidates will have a high school diploma and experience in customer service. This is a full-time entry-level position offering a collaborative team environment.