Customer Care & Order Management Specialist

Wayne Farms LLC; Oakwood (GA); Hybride; USD 42 000 - 62 000; Plein temps

Résumé du poste

Wayne Farms LLC in Oakwood, GA is seeking an Order Management Specialist to manage end-to-end order processes for Wayne Farms and WFJV, coordinating with sales, production planning, and logistics. You will ensure on-time delivery, accurate order entry, and proactive communication with customers.

Ideal candidates have at least 2 years in customer service or sales support, strong communication, and proficiency with Microsoft Office; experience in poultry industry is preferred.

Qualifications

• Minimum two years of relevant customer service experience.
• Experience in protein/poultry environment preferred.
• Strong written and verbal communication skills.

Responsabilités

• Receive and process orders for Wayne Farms and WFJV accurately and in a timely manner.
• Build and maintain customer relationships; communicate forecasts, inventories, and order status.
• Coordinate daily load planning with Logistics to maximize fill rate and freight efficiency.
• Handle EDI order maintenance and IT project testing with IT team.

Connaissances

Customer service

Sales support

Communication

Problem solving

Formation

High School diploma

Outils

Excel

PowerPoint

Word

Description du poste

Wayne Farms LLC in Oakwood, GA is seeking an Order Management Specialist to manage end-to-end order processes for Wayne Farms and WFJV, coordinating with sales, production planning, and logistics. You will ensure on-time delivery, accurate order entry, and proactive communication with customers.

Ideal candidates have at least 2 years in customer service or sales support, strong communication, and proficiency with Microsoft Office; experience in poultry industry is preferred.