Customer Care & Order Fulfillment Specialist

Motion; Houma (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Motion Industries is seeking a Customer Service Representative in Houma, LA to accurately fulfill customer orders and handle calls under supervision. You will place orders by phone, fax, email, or walk-in, provide quotes, and assist with inventory coordination to maintain stock levels.

Strong communication, multi-tasking, and basic computer skills are essential as you work with Account Representatives to ensure customer satisfaction and efficient order processing.

Qualifications

• High school diploma or GED required.
• 0–3 years of related experience or equivalent.
• Strong communication and multi-tasking abilities.

Responsibilities

• Responds to basic customer inquiries and provides quotes.
• Places customer orders via phone, fax, email, or walk-in.
• Negotiates sale and purchase prices within parameters to impact gross profit.
• Maintains inventory levels and sources products as needed.
• Works with Account Representatives to ensure customer satisfaction.
• Expedites backorders and processes returns when required.

Skills

Reliability

Organization

Attention to detail

Strong communication

Multi-tasking

Time management

Computer skills

Product knowledge (preferred)

Education

High School Diploma or GED

Job description

Motion Industries is seeking a Customer Service Representative in Houma, LA to accurately fulfill customer orders and handle calls under supervision. You will place orders by phone, fax, email, or walk-in, provide quotes, and assist with inventory coordination to maintain stock levels.

Strong communication, multi-tasking, and basic computer skills are essential as you work with Account Representatives to ensure customer satisfaction and efficient order processing.