Customer Care & Office Support Specialist

Coca Colahighcountry; Rapid City (SD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental and vision

Life insurance

401(k) with match

Product discounts

Job summary

Coca-Cola Bottling Company High Country is seeking a Customer Care Representative to provide effective customer service for external and internal customers, dispatch service and sales calls, and support operations. The role emphasizes knowledge of company products and teamwork within the Business Support Services Department.

Responsibilities include answering multi-line phones, logging and dispatching calls, handling mail and shipments, and assisting across office tasks while upholding safety

Qualifications

• High School Diploma or GED.
• At least one year experience in a customer service position or combination of education and experience providing the required skill and knowledge for successful performance.
• Ability to answer a multi-line telephone and use a personal computer for paging, order entry, and word processing.

Responsibilities

• Answer multi-line phone and route calls.
• Log, process and dispatch sales and service calls.
• Open/close lobby and office windows according to schedule.
• Greet customers and visitors and direct them to the appropriate person or area.
• Process daily checks and purchase orders as needed.
• Dispatch orders for warehouses company-wide.

Skills

Customer service

Multi-tasking

Communication

Adaptability

Reliability

Teamwork

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Coca-Cola Bottling Company High Country is seeking a Customer Care Representative to provide effective customer service for external and internal customers, dispatch service and sales calls, and support operations. The role emphasizes knowledge of company products and teamwork within the Business Support Services Department.

Responsibilities include answering multi-line phones, logging and dispatching calls, handling mail and shipments, and assisting across office tasks while upholding safety