Customer Care & Office Assistant - Water Solutions

Culligan; Belleville (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental Insurance

Vision Insurance

401k with employer match

Tuition reimbursement

Job summary

Culligan Water Belleville is seeking a friendly and tech-savvy Customer Service Representative to support our Belleville location. You will assist customers by phone, email, and in person, coordinating with colleagues and dealerships to meet service goals and exceed expectations.

Ideal candidates communicate clearly, solve problems quickly, and stay organized across multiple software systems. The role offers full-time hours, competitive pay, and strong employee benefits in a collaborative team

Qualifications

• Amazing communication skills across phone, email and in person.
• Quick problem solving to support customers with unique needs.
• Strong attention to detail due to multiple components in this role.
• Desire to become a water treatment expert through training.
• Proficiency in Microsoft Office, data entry and documentation systems.

Responsibilities

• Discuss our products and services with customers.
• Address water quality concerns and general knowledge questions.
• Handle payments, invoices and collections.
• Schedule deliveries and service appointments.

Skills

Communication

Problem solving

Attention to detail

Water treatment expert

Microsoft Office

Data entry

Team player

Education

High school diploma

Tools

Microsoft Office

Job description

Culligan Water Belleville is seeking a friendly and tech-savvy Customer Service Representative to support our Belleville location. You will assist customers by phone, email, and in person, coordinating with colleagues and dealerships to meet service goals and exceed expectations.

Ideal candidates communicate clearly, solve problems quickly, and stay organized across multiple software systems. The role offers full-time hours, competitive pay, and strong employee benefits in a collaborative team