Office Assistant

Culligan 42IL; Ottawa (IL); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Company-paid training

Must be able to lift 50lbs

Employee discounts for Culligan in‑hom

Job summary

Culligan Water is seeking a Customer Service Representative with experience in customer relations to engage with customers regarding orders and problem resolution. The ideal candidate will be detail-oriented, organized, and possess strong interpersonal and communication skills.

The role involves extensive order processing, scheduling service/delivery orders, and coordinating with operations. Monday–Friday, 12pm–5pm shifts wymagają odpowiedzialności i precyzji w obsłudze klienta.

Qualifications

• High school diploma or GED required.
• Excellent customer service skills required.
• Strong time management and project management skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent communication skills, both written and verbal.

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Refer unresolved customer grievances to designated departments for further investigation

Skills

Excellent customer service skills

Strong time management

Excellent communication skills

Detail-oriented

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Benefits/Perks

• Company-paid training
• Must be able to lift 50lbs
• Employee discounts for Culligan in-home products

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

• Extensive problem-solving, order processing, and helping to manage customer accounts
• Provide proactive sales support by developing close relationships with customers
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Contact customers for purposes of scheduling additional services or offering maintenance plans
• Refer unresolved customer grievances to designated departments for further investigation

Qualifications

• Monday - Friday 12pm-5pm
• High school diploma or GED
• Excellent customer service skills required
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal

About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.