Customer Care & Insurance Support Specialist

Kerry Mitchell; Atlanta (GA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

401(k) matching

Competitive salary

Free food & snacks

Health insurance

Paid time off

Zusammenfassung

Kerry Mitchell - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences that support the growth of the agency. Your attention to detail, empathy, and problem-solving will help clients with policy information and updates.

You will answer inquiries, assist with policy changes, process insurance claims, and maintain accurate records while coordinating with the team.

Qualifikationen

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Aufgaben

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Kenntnisse

Communication

Interpersonal skills

Detail oriented

Jobbeschreibung

Benefits:

• 401(k) matching
• Competitive salary
• Free food & snacks
• Health insurance
• Paid time off

ROLE DESCRIPTION:

As a Customer Service Representative - State Farm Agent Team Member with Kerry Mitchell - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.