Customer Service Representative - State Farm Agent Team Member

KARLIE NEWTON II - State Farm Agent; Stow (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hourly Plus Commission

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

KARLIE NEWTON II - State Farm Agent is seeking a Customer Service Representative – State Farm Agent Team Member in Stow, Ohio. In this role, you will provide exceptional customer service, manage customer inquiries, and enhance your career within the agency.

The ideal candidate will possess excellent communication skills, attention to detail, and a commitment to helping customers. This position offers opportunities for advancement and a supportive work environment.

Qualifications

• Strong communication and interpersonal skills.
• Ability to handle multiple tasks with attention to detail.
• Prior experience in customer service is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Benefits

• Hourly Plus Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Service Representative – State Farm Agent Team Member with KARLIE NEWTON II – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.