Part-Time Home Improvement Customer Service Associate

Lowe's Companies, Inc.; Mansfield (Tioga County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

Company 401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find the right products for home improvement, and ensure a smooth shopping experience in-store. You will assist with locating items, stock replenishment, and processing orders while collaborating across departments.

The role emphasizes friendly service, the ability to handle diverse customer needs, and flexibility with schedules. Lowe’s offers benefits, tuition support, a company match 401(k), a discount, and a pathway

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.
• 6 months of Retail and/or customer service experience.
• Bi-lingual skills.
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials).

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

6 Months Experience using a computer

Retail technology experience

Reading, writing and basic arithmetic

Prolonged standing/sitting

Lifting up to 25 lbs

Job description

Lowe’s is hiring a Customer Service Associate to welcome customers, help them find the right products for home improvement, and ensure a smooth shopping experience in-store. You will assist with locating items, stock replenishment, and processing orders while collaborating across departments.

The role emphasizes friendly service, the ability to handle diverse customer needs, and flexibility with schedules. Lowe’s offers benefits, tuition support, a company match 401(k), a discount, and a pathway