Customer Care & Dispatch Specialist

The Tustin Group; Marlton (NJ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

FSA Daycare Savings

Life insurance

Long-Term Disability Insurance

Paid Time Off

Major holidays

Friendly team environment

Job summary

Action Plumbing in Marlton, NJ is seeking a dynamic, full-time front-office professional to join our fast-paced team. You will answer phones and emails, input new work orders for dispatch, and provide customers with timely job statuses while coordinating with all departments.

We offer competitive pay and a solid benefits package, including health, vision, and dental coverage, a 401(k), an FSA daycare plan, life and long-term disability insurance, plus paid time off and major holidays.

Qualifications

• Strong organizational and multitasking skills.
• Confident, detail-oriented and forward-thinking.
• Past customer service experience preferred.

Responsibilities

• Answering phones and emails.
• Inputting new work orders into the system for dispatch.
• Communicating with customers to answer questions and provide job statuses.
• Working with all departments.
• Data entry.

Skills

Organization

Multitasking

Detail-oriented

Customer service

Decision making

Job description

Action Plumbing in Marlton, NJ is seeking a dynamic, full-time front-office professional to join our fast-paced team. You will answer phones and emails, input new work orders for dispatch, and provide customers with timely job statuses while coordinating with all departments.

We offer competitive pay and a solid benefits package, including health, vision, and dental coverage, a 401(k), an FSA daycare plan, life and long-term disability insurance, plus paid time off and major holidays.