Call Center Representative

The Tustin Group; Marlton (NJ); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

FSA Daycare Savings

Life insurance

Long-Term Disability Insurance

Paid Time Off

Major holidays

Friendly team environment

Job summary

Action Plumbing in Marlton, NJ is seeking a dynamic, full-time front-office professional to join our fast-paced team. You will answer phones and emails, input new work orders for dispatch, and provide customers with timely job statuses while coordinating with all departments.

We offer competitive pay and a solid benefits package, including health, vision, and dental coverage, a 401(k), an FSA daycare plan, life and long-term disability insurance, plus paid time off and major holidays.

Qualifications

• Strong organizational and multitasking skills.
• Confident, detail-oriented and forward-thinking.
• Past customer service experience preferred.

Responsibilities

• Answering phones and emails.
• Inputting new work orders into the system for dispatch.
• Communicating with customers to answer questions and provide job statuses.
• Working with all departments.
• Data entry.

Skills

Organization

Multitasking

Detail-oriented

Customer service

Decision making

Job description

Join Action Plumbing!

Action Plumbing is an industry leader in the northeast that has been in business since 1965. Because the company continues to grow, we are looking for a few strong candidates who want to be part of a great work environment and earn some great perks along the way!

We are seeking a dynamic individual with a positive attitude who is a quick learner and thrives in a fast-paced environment. Applicant must be confident, detailed, organized, and forward-thinking. The candidate must be a strong decision maker, multi-tasker, and detail oriented.

Location: Marlton, NJ (Greentree Area location)

Hours: Monday – Friday, 40 hours per week

Why Action Plumbing Stands Out:

• Full-time, stable employment with a rapidly growing company
• Competitive pay
• Health, vision, and dental benefits
• 401(k)
• FSA Daycare Savings Benefit Plan
• Life and Long-Term Disability Insurance
• Paid Time Off
• Major paid holiday
• Excellent working conditions and a friendly team atmosphere

What Action Plumbing Needs From You:

• Answering phones and emails
• Inputting new work orders into the system for dispatch
• Communicating with customers to answer questions and provide job statuses
• Working with all departments
• Data entry

Qualifications:

• Organization, strong multitasking skills, and a quick learner
• Dependable, friendly, and confident individual
• Detail-oriented and excellent memory
• Strong decision-maker
• Past customer service experience preferred

Action Plumbing determines compensation based on the cost of labor across several US geographic markets. The base pay for this position ranges from $22 to $25/hr. Pay is based on a number of factors, including market location, job-related knowledge, skills, and experience.