Customer Care & Data Entry Specialist

The Vincit Group; Chattanooga (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

The Vincit Group in Chattanooga, TN is seeking a Customer Care Coordinator to manage inquiries, input orders, and maintain accurate data with strong attention to detail. The role focuses on delivering excellent customer service while entering orders and responding to shipments and product questions.

Ideal candidates have 1–2 years of customer service and data entry experience, with comfort in Outlook, Word and Excel. This is a first-shift, on-site position at 3401 Cummings Rd.

Qualifications

• Strong customer service focus with accuracy.
• 1–2 years of customer service and data entry experience.
• Proficient with Outlook, Word and Excel preferred.

Responsibilities

• Receive and process incoming orders from sales and customers.
• Input customer data accurately within time limits.
• Verify data accuracy before entry.
• Communicate order details clearly in business English.
• Enter order info: names, addresses, prices, and dates.
• Update customers on order status and delays.
• Handle order changes or cancellations as needed.
• Respond to customer complaints promptly.

Skills

Customer service

Data entry

Attention to detail

Effective communication

MS Outlook

MS Word

MS Excel

Education

High School Diploma or GED

Associate Degree in Business or related field

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Vincit Group in Chattanooga, TN is seeking a Customer Care Coordinator to manage inquiries, input orders, and maintain accurate data with strong attention to detail. The role focuses on delivering excellent customer service while entering orders and responding to shipments and product questions.

Ideal candidates have 1–2 years of customer service and data entry experience, with comfort in Outlook, Word and Excel. This is a first-shift, on-site position at 3401 Cummings Rd.